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Privacy Policy

This policy describes information handled by Lake County Residents Directory and the choices available to visitors. No account is required, and the site itself does not store Lake County government records. Only limited technical and contact data are processed.

Data You Give Us Directly

What you type into the search forms (a name, a phone number, or an address) goes to the third-party provider that powers the results; our own servers keep no copy of your searches. If you write to us, we see only what your message contains and use it to reply.


Data We Gather Automatically

Our hosting keeps ordinary server logs: IP address, browser type, pages viewed, and timestamps. We look at this in aggregate to keep the site healthy and to see which pages readers use. Cookies or similar technologies may support basic analytics and, where applicable, advertising measurement.


What We Do With This Data

Data are used to run the site, diagnose faults, measure overall traffic, and improve its pages. Visitor lists are not sold, and individual user profiles are not created.


Links to Other Websites

We link out to county and state records portals, library collections, archives, and third-party search tools. Their privacy policies, not ours, govern what you submit there. That is especially true of the sponsored search results, which a third-party company provides.


Who Might See Your Data

The service providers that host and support the site process server logs for us. Analytics and advertising partners may receive the automatic data described above. We disclose data when a valid legal process requires it, and not otherwise.


How We Protect Your Data

An encrypted connection protects traffic in transit. Logs are retained only while needed for the purposes stated above. Because visitors create no accounts, this site keeps no user password or account profile.


Users Under 18

The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.


Your Data Rights

Depending on applicable law, you may ask to access, correct, or delete personal data kept by this website. Illinois had no enacted universal consumer data deletion law in the official sources reviewed on August 23, 2026; pending bills do not create current rights. Because little data is retained, a request usually means checking contact mail and server logs, then deleting what is found. Use the Contact page to ask. Public records held by Illinois offices remain under each custodian's control.


Updates to This Policy

Any change to this policy will be posted on this page. Using the site after a change means you accept the updated version.